This support page is provided for customers, platform reviewers, and connected integration partners that need to contact the Bee & Honey Marketing Platform powered by MarketingOS regarding account access, privacy, integrations, or platform operations.
Last updated: March 18, 2026
Email: info@beeandhoney.com
Primary website: https://marketing.beeandhoney.cloud
Please include your workspace name, the affected integration, and screenshots or error details when relevant so the issue can be triaged quickly.
Support covers platform onboarding, workspace access, connected marketing channels, data sync issues, AI workflow questions, privacy requests, and deletion or disconnection requests.
If the issue depends on a third-party provider such as Meta, Google, LinkedIn, or TikTok, we may need additional time to inspect the provider response or token status before resolving the request.
We aim to respond to standard support requests within 2 business days and to security, privacy, or deletion-related requests as quickly as reasonably possible based on urgency.
Critical production or account access issues are prioritized ahead of general how-to requests.